The Dream Dean

I’m on a mission to take 100% personal responsibility for my life.

Let’s start with apologies.

Here’s an interesting article I just read about apologies:

“Making an Effective Apology” – https://ggia.berkeley.edu/practice/making_an_effective_apology

Actually, Dr. Randy Pausch (The Last Lecture) had an even simpler (and I think better) method for making an apology:

1. I’m sorry
2. It was my fault
3. How do I make it right?

You can watch it here: https://www.youtube.com/watch?v=lESxZnRKqb8

Here’s my +1 for the day.